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Privacy Policy

In this Privacy Policy, CYC Choose Your Chauffeur (“we”, “us” or “the Company”) outlines its practices as a limousine service regarding the data collected from users who access our website at www.chooseyourchauffeur.com (“Website”) or otherwise provide us with personal information (collectively, “Users”).

Responsible Authority in terms of the General Data Protection Regulation (GDPR): Regierungspräsidium Darmstadt.

Table of Content

User Rights

  1. You have the right to:

    • Confirm whether and to what extent your personal data is being used and processed, and request access to the stored personal data and additional information
    • Request a copy of the personal data you have voluntarily provided in a structured, commonly used, and machine-readable format
    • Request a correction of the personal data we have stored about you
    • Request the deletion of your personal data
    • Object to the processing of your personal data by us
    • Request the limitation of the processing of your personal data by us
    • File a complaint with a supervisory authority

    Note, however, that these rights are not absolute and are subject to our own lawful interests and regulatory requirements. If you wish to exercise any of the above-mentioned rights or need more information, contact our Data Protection Officer at: Mr. Philip Dombrowsky, Meisenweg 8, 61440 Oberursel. Tel.: 01711911247 E-Mail: info@chooseyourchauffeur.com

Data Storage

We store your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies. The retention periods depend on the type of data collected and the purpose for which this data was collected, taking into account both case-specific circumstances and the need to delete outdated, unused information as soon as possible. Records containing customer’s personal data, account setup documents, communications, and other data are stored in accordance with applicable laws and regulations as a limousine and chauffeur service.

Legal Basis for Data Collection

The processing of your personal data (i.e., any data that allows the identification of you by reasonable means; “personal data”) is necessary to fulfill our contractual obligations to you, provide you with our services, protect our legitimate interests, and comply with legal and financial regulatory obligations to which we are subject. By using this website, you consent to the collection, storage, use, disclosure, and other usage of your personal data as described in these Privacy Policies.

What Data We Collect

We collect two types of data and information from users. The first category includes non-identifiable and unidentifiable user data provided or collected through the usage of the website (“Non-Personal Data”). We do not know the identity of the user from whom non-personal data is collected. Non-personal data may include aggregated usage data and technical data transmitted from your device, such as the browser used, operating system, language settings, access time, etc. Based on this data, we enhance the functionality of our website. We may also collect data concerning your activity on the website (e.g., pages viewed, browsing behavior, clicks, actions, etc.). The second category includes Personal Data, which means data that identifies an individual or can identify an individual through appropriate measures. Such data may include:

Device Data: We collect personal data from your device, including geolocation data, IP address, unique identifiers (e.g., MAC address and UUID), and other data arising from your activity on the website.

Registration Data: If you register on our website, you will be asked for certain information, such as your first and last name, phone number, email address, and other details. We also collect and process data relating to your travel destinations.

Google Analytics

We use Google Analytics to better understand user behavior and to continually optimize our website. All data is collected anonymously. If you don’t want your data to be collected, you can disable tracking here: [Opt-Out Link]

Google Ads

We use Google Ads for targeted advertising campaigns. Your data is used to display more relevant ads to you. You can disable this function at any time: [Opt-Out Link]

How Do We Collect Data About You?

We collect your personal data from various sources:

  • You provide us with such data voluntarily, for example, when registering on our website.
  • We obtain such data when you use or access our website in connection with one of our services.
  • We receive such data from other providers, services, and public registers (for example, from data traffic analysis providers).

How Do We Use The Data? To Whom Do We Disclose The Data?

We do not share user data with third parties, except as described in these Privacy Policies. We use the data for the following purposes:

  • To communicate with you (sending notices about our services, providing technical information, and possibly processing customer inquiries)
  • To inform you about new updates and services
  • To display ads within the usage of our website (further details under “Advertising”)
  • For the marketing of our websites and products (further details under “Marketing”)
  • For statistical and analytical purposes to improve the website
  • To fulfill the transport contract between you and us, involving partner companies in the same industry to provide the transport service. These partner companies receive all necessary information about the order (addresses, telephone numbers, or similar).

In addition to the various purposes listed above, we may also disclose personal data to our subsidiaries, affiliated companies, and subcontractors. We may also forward personal data for the reasons listed in these privacy policies to our trustworthy external providers situated in various jurisdictions around the globe for:

  • Hosting and operating our website
  • Providing our services, including personalized display of our website
  • Storing and processing such data on our behalf
  • Placing advertisements and assessing the success of our ad campaigns, retargeting users
  • Providing marketing offers and promotional materials related to our website and services
  • Conducting studies, technical diagnostics, or analyses

We may also disclose data if we believe in good faith that it is useful or appropriate to: (i) comply with applicable laws, regulations, legal processes, or governmental requests; (ii) enforce our policies (including our agreement) and possibly investigate any potential violations; (iii) investigate, detect, prevent, or take action against illegal activities or other misconduct, suspected fraud, or security issues; (iv) assert or enforce our own legal claims or defend against the claims of others; (v) protect the rights, property, or safety of ourselves, our users, your safety, or the safety of third parties; or (vi) cooperate with law enforcement agencies and/or protect intellectual property or other legal rights.

Cookies

For the provision of suitable services, we and our partners use cookies. This also applies when you visit our website or access our services.

We and our partners use cookies to provide relevant services. This applies when you visit our website or access our services.

This website utilizes Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics employs so-called “cookies,” text files stored on your computer that enable analysis of your usage of the website. The information generated by the cookie about your usage of the website is generally transferred to a Google server in the USA and stored there. The IP address conveyed by your browser within the scope of Google Analytics is not amalgamated with other Google data. We have also expanded Google Analytics on this website to include the code “anonymizeIP.” This ensures the masking of your IP address, making all data collected anonymous. Only in exceptional cases is the full IP address sent to a Google server in the USA and shortened there. On behalf of the website operator, Google will use this information to evaluate your usage of the website, compile reports on website activities, and provide other services related to website usage and internet usage for the website operator. You can prevent storage of cookies by adjusting the settings on your browser software; however, we would like to point out that in this case, you may not be able to use all features of this website to their full extent.

Furthermore, you can prevent collection of data generated by the cookie and related to your usage of the website (including your IP address) for Google, as well as processing of this data by Google, by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en. Alternatively, particularly for browsers on mobile devices, you can prevent data collection by Google Analytics by clicking on this link. An opt-out cookie is set, which prevents future collection of your data when visiting this website. The opt-out cookie is only valid in this browser and for our website and is stored on your device. If you delete cookies in this browser, you must set the opt-out cookie again. [Note: Instructions for integrating the opt-out cookie can be found at: https://developers.google.com/analytics/devguides/collection/gajs/?hl=en#disable].

We also use Google Analytics to evaluate data from double-click cookies and AdWords for statistical purposes. If you do not wish this, you can deactivate it using the ad preferences manager (http://www.google.com/settings/ads/onweb/?hl=en).

This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user’s experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.

Your consent applies to the following domains: www.chooseyourchauffeur.com

Your current state: Deny. 

Your consent ID: ZDkl6lRYsQYXAsXs7SKiskCfQIJEtbC2K3FzCRQ5rniev8GsyKqJNQ==Consent date: Thursday, January 19, 2023 at 09:16:00 PM GMT+1

Cookie declaration last updated on 22.05.23 by Cookiebot:

Necessary (5)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

NameProviderPurposeExpiryType
_GRECAPTCHAwww.chooseyourchauffeur.comThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.180 daysHTTP Cookie
CookieConsentCookiebotStores the user’s cookie consent state for the current domain1 yearHTTP Cookie
rc::awww.chooseyourchauffeur.comThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.PersistentHTML Local Storage
rc::bwww.chooseyourchauffeur.comThis cookie is used to distinguish between humans and bots.SessionHTML Local Storage
rc::cwww.chooseyourchauffeur.comThis cookie is used to distinguish between humans and bots.SessionHTML Local Storage

Statistics (2)

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

NameProviderPurposeExpiryType
_gaGoogleRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.2 yearsHTTP Cookie
_ga_#GoogleUsed by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.2 yearsHTTP Cookie

Marketing (1)

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

NameProviderPurposeExpiryType
rc::fwww.chooseyourchauffeur.comPendingPersistentHTML Local Storage

stand: Mai 2023

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